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    STUDIA INFORMATICA - Ediţia nr.1 din 2015  
         
  Articol:   ADAPTIVE REFERENCE SYSTEM: A TOOL FOR MEASURING MANAGERIAL PERFORMANCE.

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  Rezumat:  Within this paper we have assembled a proposal to build an Adaptive Reference System (ARS) which is used to evaluate organization’s performance. ARS can adapt easily to any organizational environment change by tracking three very specific values: Standard Value (ARS(Cr, SV)), Expected Value (ARS(Cr, ExV)) and Actual Value (ARS(Cr, AV)). These values need to be acknowledged and fairly well-identified by the decision maker and/or well-computed inside each industry field in join with each evaluation criterion. Each such assembly of these values in the context of an evaluated criteria set grouped by a very specific Area of Interest (AoI) constitute a powerful key indicator we can use to track the organization’s performance level by the chosen AoI which can be an actual department of the organization (Sales, Accountancy, etc.). The adaptability capacity of the ARS resides in its historical stored context of all the above key indicators which can be tracked in time to evaluate the decision performance by individual context (natural state).

Key words and phrases. adaptive reference systems, performance evaluation systems, company evaluation systems, decision support systems, multi criteria decision analysis, key performance indicator, decision performance, organization performance, company performance
 
         
     
         
         
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