1. YIELD MANAGEMENT, MODERN MANAGEMENT CONCEPT IN THE SERVICES OF INDUSTRY. Authors: MIHAI PÂRGHIE, CORNEL SOMESAN.2. THE PREMISE OF PERFORMANCE MANAGEMENT OF SERVICES - INTEGRATION OF BASIC MANAGEMENT FUNCTIONS. Authors: RĂZVAN PASCU, CORNEL SOMESAN.3. INTERNATIONAL TRADE NEGOTIATIONS AND NATIONAL CULTURES IMPACT ON THE PRACTICES AND THEIR EFFECTIVENESS. Authors: CĂLIN COJOCARU, CORNEL SOMESAN.4. QUALITY MANAGEMENT FOR TELECOMMUNICATIONS SERVICES. CASE OF S.N. TC. ROMTELECOM S.A.. Authors: LIVIU OANŢĂ, CORNEL SOMESAN.5. THE MANAGEMENT OF CHANGE AND ITS IMPACT ON HUMAN RESOURCES OF ORGANIZATIONS. Authors: MIHAI TALPOS, CORNEL SOMESAN.6. ASPECTS OF INTERNET SERVICES IN ROMANIA. Authors: SMARANDA COSMA, MARIA VERES, CORNEL SOMESAN.