1. CRISIS COMMUNICATION. A CASE STUDY ON THE COLECTIV BLAZE. Authors: DELIA POP-FLANJA.2. MULTILINGUALISM AND THE IDEAL OF UNITY IN DIVERSITY IN THE EUROPEAN UNION. KEY CONCEPTS AND CONTEXT. Authors: ROXANA-MARIA NISTOR-GÂZ, DELIA POP-FLANJA.3. PUBLIC PERCEPTION ON THE WESTERN BALKAN STATES'' ACCESSION TO THE EU. SOCIAL-CONSTRUCTIVIST INTERPRETATIONS. Authors: LAURA M. HERȚA, DELIA POP-FLANJA.