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    STUDIA OECONOMICA - Issue no. 2 / 2002  
         
  Article:   QUALITY - THEORETICAL DEFINITION AND PRACTICAL APPROACH / LA QUALITÉ – ACCEPTION THÉORIQUE ET APPROCHE PRATIQUE.

Authors:  RĂZVAN NISTOR, NICOLAE ŞERA.
 
       
         
  Abstract:  Quality - Theoretical Definition and Practical Approach. The quality of products, processes or services is a factor of major impact within the rapid diversification and revewal of goods offer, globalisation of markets and continuous increase of clients expectations. On a macroeconomic level, quality is studied by means of analysis, evaluation and quality insurance using appropriate devices, manifesting itself as a major factor of competition.  
         
     
         
         
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