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STUDIA NEGOTIA - Issue no. 1 / 2000 | |||||||
Article: |
TOTAL QUALITY MANAGEMENT INVOLVES MANY CHANGES IN MANAGEMENT INFORMATION SYSTEMS. Authors: LUCIA RUSU, RAMONA LACUREZEANU, GHEORGHE IFTINCA. |
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Abstract: Total Quality Management involves Many Changes in Management Information Systems. Several companies have a Quality Department but only few of them try to optimize quality management based on software applications. The aim of this paper is to identify and encode most important categories of quality costs and offer a basic solution to implement an information system for total quality management. | |||||||