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    STUDIA INFORMATICA - Ediţia nr.1 din 2004  
         
  Articol:   PROCESS-ORIENTED METRICS FOR APPLICATION DEVELOPMENT OUTSOURCING. A PRACTITIONER''S APPROACH.

Autori:  D. RADOIU, A. VAJDA.
 
       
         
  Rezumat:  The paper proposes a framework (Process-Oriented Metrics for Application Development Outsourcing { POMADO) which aims to provide numeric scores characterizing the performance of application development (AD) of the outsourcing process. The purpose of this framework is to obtain knowledge in order to gain increased insight in how to intervene in the out- sourcing process. The research is aimed at both the scientific and practicing communities, giving two purposes. (1) Further the modeling of application development outsourcing process and its formal/quantitative characteriza- tion; (2) Provide practical guidelines on how to design metrics that become useful for quantitatively managing AD outsourcing process. Data on which the proposed metrics are based have been acquired through informal discus- sions with project managers from five companies involved in software devel- opment outsourcing, post delivery assessment of project results and available literature.  
         
     
         
         
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